What kind of animal may be brought into an area of the food establishment where customers are generally allowed?

• A. Service animals
• B. Pets
• C. Birds
• D. No animals

Answer: (A)

Service animals are allowed in dining areas because they are trained to help a person with a disability. In a restaurant, a patron may bring a service animal into areas where customers are generally allowed, so the animal can accompany the person as needed. Regular pets, birds, or a blanket “no animals” policy do not fit this scenario, since access for pets is not granted in dining spaces, whereas service animals are. The animal should be under control at all times and not disrupt other guests; staff may engage only minimal questions if it’s not obvious that the animal is a service animal.